Welcome to Insiant: Duck Creek Expertise

Digitalization and product offerings in the marketplace are the need of carriers in property and casualty industries today. As a result, Carriers adopt Duck Creek Technologies' product suite for their digital transformation initiatives to fulfill the business need.
Our team has comprehensive knowledge and years of experience transforming legacy systems to Duck creek Technology platform. Our optimized and automated solutions around product and state rollout, platform and template upgrade, third party integration, DCOD (Duck Creek On-demand) provide carrier advantage in speed to market and cost-saving.

Core transformation (Product & State rollout)

Have you selected Duck Creek platform recently as your system for writing your business? We understand how overwhelming it is to execute legacy transformation projects to Duck Creek platform with a less or no knowledge of Duck Creek.

New implementation

If you are migrating your insurance offerings and products to Duck Creek platform for first time, our experienced team can guide you in performing due diligence, build architecture runway, prepare business, and set up a factory model for product and state roll outs.
Whether you write Commercial Lines ISO or proprietary, Specialty products, Medical Malpractice or Personal Lines, our team members have extensive insurance business processes and technical knowledge to transform your legacy business.

Architecture & Solutions

Our team comprises some of the leading architects in industry who, armed with thorough expertise in technology and domain ensure that your design is in alignment with best industry standard.

We provide customized and cost-effective solutions to fit your business needs.
We focus on the effective use of best-in-class frameworks and tools and offer executable roadmaps to meet your growing technology needs. Our creative designs in and around Duck Creek have been much appreciated by industry leaders for a long time.

Production support

Are your agents, insureds productive with new system?
Does it perform as expected?
Are you able to quote larger risks?
Does the system break too often?
Do you spend more money in maintaining the system?
Are you introducing more bugs in each deployment?
Are your systems out of balance?

These are signs of a poorly designed system and unstable application. Our team have decades of experience in root cause analysis and fixes to stabilize systems built on Duck Creek platform.

Platform and Template Upgrade

If you offer ISO Commercial Lines products, staying compliant is a challenge. It takes very meticulous planning and process to take Duck Creek ISO updates and apply it to monthly/Quarterly to stay compliant.

Duck Creek platform needs periodical upgrades to get adequate support and take advantage of new features from Duck Creek Technology with your On-Premises system implementation. Our core team have been upgrading Duck Creek platforms from version 1.x and are very well-informed about areas of customizations. Our methodical process and tools analyze customizations and create successful path for upgrade.

Data migration

Have you found answers to your questions on big bang conversion vs renewal conversion yet?
Have you completed risk and reward analysis in the big bang approach against waiting for your business to get renewed into new system?
Do you prefer to migrate in flight quotes to Duck Creek using automation processes? Or a manual data entry is cost effective?

Our team has dealt with large volume of data migration from legacy to Duck Creek systems and can help finding the right solution to your need.

Integration - Native vs Anywhere API

Do you have multiple policy administration systems?
How are you integrating your policy admin applications with CRM system?
Have you evaluated Native API and Anywhere API framework for lead generation?
Are you fully utilizing Duck Creek Anywhere capability to access product definition?
Are duplicating business rules, data validation in middle layer rather accessing it from product configuration through Anywhere API?
Have you considered chattiness and stateful vs stateless architecture of the framework?

Our team have extensive experience in Native and Anywhere API to guide you select the right framework. Building an integration framework that maximizes reusability not only cost effective but also time saving.

Compliance & Reporting

We offer a wide range of compliance and reporting services to help you make more informed decisions, plan strategically, and comply with federal and state requirements for a variety of Products in all 50 states.

Our comprehensive services help you in many areas, including fraud detection and mitigation, compliance reporting, claims management, cost containment, data management, protocol design and claims settlement consultation, and premium audit. We offer back-office processing support, advanced analytics, injury and policy reporting, data conversion, and proof of coverage.

Our compliance and resolution services help you meet your obligations and comply with reporting and other requirements.

Data Insight

Have you decided to utilize Duck Creek’s Data Insight capability for your reporting need?
Are you worried about consolidating Policy, Billing and Claims data into Insight?
Have you thought about data loss in this process?
Have you already thought about your operational vs analytical report sources?

Insiant team has solved variety of data and reporting needs transforming data into a strategic asset for decision-making in business.

Optimization and Performance tuning

How is your new Duck Creek application performing?
Does it take forever to load some key screens/pages like Coverage for larger risk policies?
Do you get more timeout errors? How often do you do rate revisions?
Do you have thousands of manuscript versions and facing difficulties in managing those?
Do you know the performance can be optimized by using techniques during configuration, topping up hardware configurations, adopting load balanced infrastructure, rerouting policy processing etc?

Insiant’s architects have been solving performance problems in Duck Creek platform using all possible techniques to meet client’s SLA.

DCOD (Duck Creek On-Demand)

Are you aware of Duck Creek On-Premise and On-Demand product roadmap?
Have you evaluated Total Cost of Ownership for On-Premise and On-Demand model?
Do you know On-Demand Duck Creek needs to be configured and customized differently than On-Premise?
Have you established a framework to integrate On-Demand Duck Creek application to your internal systems?

Our team can help you navigate these critical decisions and system implementation.